Prime Trust
All Systems Operational

About This Site

Welcome to Prime Trust, LLC's status page - from here you can monitor the current status of Prime Trust services.

Prime Custody Operational
90 days ago
100.0 % uptime
Today
Prime Ledger Operational
90 days ago
100.0 % uptime
Today
Prime Liquidity Operational
90 days ago
99.8 % uptime
Today
Prime Rails Operational
90 days ago
100.0 % uptime
Today
Prime Settlement Operational
90 days ago
100.0 % uptime
Today
Prime Compliance Operational
90 days ago
100.0 % uptime
Today
Prime Indemnity Operational
90 days ago
100.0 % uptime
Today
Prime Issuance Operational
90 days ago
100.0 % uptime
Today
Prime Cloud (web-ui) Operational
90 days ago
100.0 % uptime
Today
Fund America Operational
90 days ago
100.0 % uptime
Today
Prime Trust Website Operational
90 days ago
99.97 % uptime
Today
Prime Digital Assets Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021
Resolved - This incident has been resolved.
Nov 23, 13:05 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 12:43 PST
Update - We are continuing to work on a fix for this issue.
Nov 23, 12:18 PST
Update - We are continuing to work on a fix for this issue.
Nov 23, 10:01 PST
Update - We are continuing to work on a fix for this issue.
Nov 23, 09:11 PST
Update - We are continuing to work on a fix for this issue.
Nov 23, 08:03 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 23, 07:03 PST
Investigating - We are currently investigating an issue that is causing degraded performance of our asset transfers endpoint.
Nov 23, 06:33 PST
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021
Resolved - The Prime Trust Liquidity platform is fully operational. We have resolved any outstanding trades during the affected period. We will be resolving this incident.
Nov 19, 17:31 PST
Update - The Prime Trust Liquidity platform remains fully operational, and new trades are still being executed and settled. We are continuing to work on resolving prior outstanding trades from the period that our liquidity platform was experiencing degraded performance.
Nov 18, 11:06 PST
Update - The Prime Trust Liquidity platform is currently available and new trades can be executed and settled. We are working to resolve any prior outstanding trades that have not settled.
Nov 17, 10:03 PST
Update - This morning Prime Trust is experiencing degraded performance on our liquidity platform. Our Operations and Engineering teams are focused on resolving the issue.
Nov 17, 07:45 PST
Update - Prime Trust Liquidity remains up and trading is occurring. We will continue to monitor closely and will respond to any issues that arise.
Nov 16, 17:08 PST
Update - We have resumed trading on the Prime Core Liquidity platform. We will continue to monitor closely for any issues and will respond to them immediately.
Nov 16, 14:03 PST
Update - Liquidity Services remain paused while we continue to troubleshoot the issues. We will provide updates as they become available.
Nov 16, 11:57 PST
Update - We have temporarily paused our Liquidity services. We will continue to provide updates as they become available.
Nov 16, 09:51 PST
Update - We are still monitoring the situation. We will continue to provide updates as they become available.
Nov 16, 08:28 PST
Update - The volume of quotes is steadily decreasing, and we are still monitoring the situation. We will continue to provide updates as they become available.
Nov 16, 04:54 PST
Update - The volume of quotes is steadily decreasing, but we are still monitoring the situation. We will continue to provide updates as they become available.
Nov 16, 02:49 PST
Update - We have a volume of quotes that are in a state of "executed pending settlement", but due to a system issue we are currently unable to settle them. We expect to be able to settle these trades throughout the day Tuesday.
Nov 16, 00:16 PST
Update - We are continuing to monitor for any further issues.
Nov 15, 23:53 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 21:49 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 15, 21:23 PST
Update - We are continuing to investigate this issue.
Nov 15, 20:54 PST
Investigating - We are currently investigating this issue.
Nov 15, 20:23 PST
Nov 18, 2021
Nov 17, 2021
Nov 16, 2021
Nov 15, 2021